At cargo.one, your account security is very important to us. That’s why we’ve taken extra steps to keep your data safe at all times 🛡️
- User name: This will always be the email address you used to create your account.
- Password: The password you have set up to keep your account safe.
In case you need to reset your password, please follow the instructions here.
Additionally, cargo.one uses an even more secure login process based on your email address.
Let's find out how this works!
Email verification
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If you haven’t verified your email in the last 30 days, the system will automatically inform you and will send you a verification email
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The subject of the email is "Your Login Link"
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Click on the button 'Log in to cargo.one' - You can now log in for 30 more days by simply using your email and password 🚀
If you are frequently asked to use this method, it might be due to your computer or internet settings deleting cookies. Have a look at your company policies, antivirus and browser settings. If cookies are normally stored and the system still redirects you to the login link, contact us at support@cargo.one and we'll have a look.
Verification email not received
Depending on your email and software provider, it can take a couple of seconds or minutes for the email to show up in your inbox.
Make sure to refresh your inbox if you didn't get the email, and check both the spam and promotional folders.
If you still haven't gotten the email, contact us at support@cargo.one. We will be happy to help you!
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