Step 1: Register with Avianca
To register with this airline, please share the following information with the relevant contact depending on your country & station:
Company name
Full branch address
IATA CASS number
Phone number
Full contact name
Contact email
Note - For the USA, please follow the process below:
- Use this account opening form
- Include a copy of W-9
- Include a copy of the IAC Certificate (TSA)
- Use this account opening form
- Include a copy of W-9
- Include a copy of the IAC Certificate (TSA)
Contact details are collected below, in alphabetical order:
Tip: To easily find your 2-letter country code, use the command Ctrl+F to search for it.
EMEA
- DE - avianca.de@atc-aviation.com
- ES - genair.backoffice.es@ecsgroup.aero
- ES - Please contact support@cargo.one and request the contact details.
- GB - avianca@network-airline.com
- IE - Please contact support@cargo.one and request the contact details.
AMERICAS
- AR - reservas@cmsgsa.com
- AW - Please contact support@cargo.one and request the contact details.
- BO - Please contact support@cargo.one and request the contact details.
- BR - Please contact support@cargo.one and request the contact details.
- CA - ops@airlineservices.com
- CL - Please contact support@cargo.one and request the contact details.
- CO - customerserviceCO@avianca.com
- CR - Please contact support@cargo.one and request the contact details.
- CW - Please contact support@cargo.one and request the contact details.
- DO - reservas@damacargo.net
- EC - customerserviceEC@avianca.com
- GT - Please contact support@cargo.one and request the contact details.
- HN - Please contact support@cargo.one and request the contact details.
- MX - CustomerServiceMX@aerounion.com.mx
- NI - Please contact support@cargo.one and request the contact details.
- PA - Please contact support@cargo.one and request the contact details.
- PE - Please contact support@cargo.one and request the contact details.
- PR - Please contact support@cargo.one and request the contact details.
- PY - Please contact support@cargo.one and request the contact details.
- SV - Please contact support@cargo.one and request the contact details.
- US - CustomerServiceUS@aerounion.com.mx
- UY - Please contact support@cargo.one and request the contact details.
Step 2: Enable Avianca offers on cargo.one
Enabling has never been faster!
As soon as the airline team informs you that the registration is completed, follow these easy steps to enable the airline's offers:
Log in to cargo.one and go to the tab "Airline Rates"
Perform a search via the CASS number you have just registered, selecting a lane offered by Avianca
- You will immediately see the airline's offers 🚀
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