In general, shipments 🚚 booked on cargo.one are tracked automatically in the 'Bookings' section of your account by receiving tracking updates from the airline ✈️ system directly.
However, in some instances, the updates are received delayed or incomplete, which results in discrepancies displayed in the 'Bookings' section on cargo.one. 💻 💊 😉
In this instance, we recommend first, checking the airline tracking website directly, before taking further steps.
Follow these steps 👣 to track your shipment:
click on the airline you wish to see (from the list below),
a link will pop up,
click on it,
you are directed to the input page to track your shipment
add the AWB number you want to check
and voila! the current status of your shipment is displayed.
Note: in case you notice a delay, please click here for more information on how to proceed.
Tracking sites of our airline partners
In case the above tracking websites show no results, please take a screenshot of the tracking page and reach out to your local airline service or sales team (contacts here).