It can happen that your CASS number 🧾 changes due to changes of station or similar, and it needs to be updated in your cargo.one account.
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At the moment, and until we find a secure 🔒 way to allow our customers to self-update their CASS number, our customer support team will help if you need to update your CASS number.
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1. Contact our Customer Support team here

2. provide us with the new CASS number and a one-liner from the station it belongs to, confirming that you are allowed to use this CASS number.

3. If it is a completely new CASS number, we may need to complete further validation checks through our Accounts team.
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4. We will take care of the changes and confirm once completed 👍

5. Log yourself out and in again to your cargo.one account in order to confirm the changes.