To create an account with Air Canada and register your IATA CASS with them, all you need to do is get in touch with the airline sharing the below details and documents required:
Company name
Contact name
Full branch address
IATA CASS number
Phone number
Contact email
Your VAT
IATA letter in PDF format
PIMA address
Multilateral e-AWB agreement signed with IATA in PDF format
You can find the relevant contact according to your country & station in the list below ✈️
EMEA
EMEA
BE - viabru@viagroup.be
CH - zrh.cgo@aircanada.ca
DK - info.hwfdenmark@ecsgroup.aero
ES - aerocargo.sales.es@ecsgroup.aero;
aerocargo.es@ecsgroup.aeroGB - cargo.lhraccountsqueries@aircanada.ca;
cargo.ukreservations@aircanada.ca
GB (ABZ) - aircanada@air-liaison.netIE - cargo.lhraccountsqueries@aircanada.ca;
ops@iamair.comIT - zrh.cgo@aircanada.ca
NL - accargo.ams@flyus.aero;accounting@flyus.aero
PT - bookings.pt@airlogisticsgroup.com;
sales.pt@airlogisticsgroup.comSE - info.sweden@ecsgroup.aero
AMERICAS
AMERICAS
CO - Contact support@cargo.one to be redirected
US - You can self-register
APAC
APAC
IN - acdel@groupconcorde.com
When the airline confirms your account creation is completed, please get in touch with us at support@cargo.one so we can enable their offers on the platform and you can start booking with Air Canada 🛫